Subject to availability orders are processed and dispatched same or following working day. On our standard delivery service you should receive your order within 2 to 5 working days. Please contact us if your parcel has not arrived in 5 working days.
Our Standard Delivery charge is £2.99.
Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50), British Islands and Northern Ireland will incur extra charges, calculated at checkout.
Orders over £29 qualify for FREE delivery. This does not apply to Scottish Highlands, British Islands and Northern Ireland.
Next Day Delivery is available at a cost of £4.99. This is exempt from the £29 FREE delivery threshold and does not apply to Scottish Highlands, British Islands and Northern Ireland.
Raw food orders are only dispatched Monday-Thursday via 24 hour couriers, in insulated boxes. They may arrive slightly chilled rather than frozen, but are perfectly safe to go back into the freezer on arrival. Orders on Wednesday and Thursdays may occasionally need to be dispatched the following Monday. All orders received on a Friday will be dispatched the following Monday.
If you have any queries relating to the delivery of goods please contact us via e-mail at firstname.lastname@example.org or call 01472 237647.
Unfortunately due to customs and export changes brought about by Brexit we are unable to supply to Europe at the moment.
RETURNS AND EXCHANGES
Return within 14 days.
See conditions and procedure in our return FAQs.
Fresh Sprats that can be the base of DIY raw recipes.
Fresh frozen Sprats are a great, easy way of getting more fish into your dog or cats diet. They can be sprinkled onto our complete food to add some extra flavour and nutritional benefits, used as part of a natural raw diet, or as a delicious healthy training treat.
Fresh raw fish offers a great, highly digestible protein source similar to what the dogs natural ancestral diet would consist of. Fish is packed with essential Omega Oils which is great for improving skin and coat condition, as well as a healthy heart.
PLEASE NOTE: All raw food is frozen. It is despatched in insulated boxes to help them keep their temperature. They may arrive slightly chilled, but are perfectly safe to go back into the freezer.